On April 4th 2016, I took my van to Schierl Tires to get the oil changed and rotate my tires. I heard about Schierl tires from my mom, as she has taken my van there several times before. I went this time because I need to get more real life experience.
It is important for me to develop relationships with local companies that I will need services from. It is easier for my mom to just do most of these things for me. However, I am 24 and need to take care of certain things on my own. I have to accept that one day my mom will no longer be able to care for me and my business the way she does now. It is important for me to develop these relationships, skills and experiences so I can direct my caregivers in the future. If I do not do this, there is a chance I will not be able to live on my own.
My mom’s experience with Schierl Tires has been a positive one and she encouraged me to continue to use them. The location we used was the Weston, Wi location. When we pulled up, there was handicapped parking right by the entrance. The door was not automatic and so my mom had to open and hold it open for me. One of the reasons it is important for me to develop relationships with local businesses, is I can call ahead and let them know I am coming so they can open the door for me. However, I will not ever be going here alone, so I will always have a companion to handle the door.
The entrance was nice and open and easy to maneuver my chair to the main desk. The main desk is higher and I am not really able to see “eye to eyes” with the clerk. The younger guy I talked to at the main desk (I forgot to make note of his name) was friendly and addressed me directly. He did have a harder time understanding me and my mom had to help out. However, this is another reason why it is important for me to go myself and develop a relationship with the workers there.
After we checked in, we went to their waiting room. It was super easy to get into the waiting room and plenty of room for my chair. The TV was nice and high for me to see, but I wish I had access to the remote! Next time I will make sure I ask the staff to change the channel. In the picture above, you can see they provide coffee, tea and soda at no charge. The soda was accessible, but not the coffee or tea. Again, this is why it is important to develop relationships, so the staff can help me when I can’t access something. There were magazines to suit all interests and a kids area. They also provide free WIFI.
The bathrooms were handicapped accessible and were single stall. This is really nice for me if I had to use them and had a female caregiver. They were big enough for me to maneuver my chair around. The wait for the service was a little over an hour. I was able to watch Rescue 911 on my phone. **SIde note: Rescue 911 was my very first favorite TV show. I started watching it at 4 years old** They came out and told us when the van was ready. The one main criticism I have is my inability to independently pay with my debit card. I would have to have someone else swipe my card and type in my pin, which I am not comfortable with. In the future I will just have to pay with cash. One thing that was super cool was when it was time for a signature. He knew that this was my van and he handed me the paperwork, not my mom. I really appreciate this.
Overall, my experience was great. The building was very accessible and the staff was accommodating and friendly. I definitely know that I will be able to develop a relationship with this staff and business.
Schierl Tires gets 4 wheelchair stars! With the exception of the height of the front desk, the coffee area and the front door, this business is very wheelchair accessible. Great Job!